Shipping Policy

Thank you for shopping with Lisa Textiles Limited. Please read our shipping policy carefully before placing your order.

Delivery Areas

We currently deliver across the United Kingdom and selected international destinations.

If you would like to confirm delivery availability to your location, please contact our customer service team before placing an order.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Products are usually delivered within 3–4 business days from the date of your order, depending on your delivery location and product availability.

Please note that delivery times are estimates and may occasionally be affected by external courier delays.

Shipping Charges

• Orders under £300 (excluding VAT) are subject to a £15 carrier charge.

• Orders of £300 or more (excluding VAT) qualify for free delivery.

Shipping charges will be displayed during checkout before payment is completed.

Order Tracking

Once your order has been dispatched, you may receive shipping confirmation and tracking details by email where available.

Risk & Ownership

Ownership of the products passes to you upon delivery.

Once delivered, products are held at your own risk, and Lisa Textiles Limited is not responsible for loss, theft, or damage after delivery.

Incorrect Address Information

Please ensure all delivery details are accurate before submitting your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged Deliveries

If your order arrives damaged, defective, or incomplete, please contact us as soon as possible with your order details and photos where applicable.

Contact Information

For any shipping-related questions, please contact us:

Lisa Textiles Limited
625 Watford Wy
London, NW7 3JN
United Kingdom

Phone: 0203 838 4111
Email: info@lisatextiles.com